In Spring 2020, many hotels were forced to furlough most on-property Sales Managers because so much demand for hotels disappeared with the pandemic, requiring any remaining team members to be responsible for market segments which previously were not their responsibility. These remaining Sales Managers were forced to adapt to many other changes in a short time, including rescheduling/canceling events.
The Coachella Valley is known for its signature events, including the Coachella Valley Music & Arts Festival. With major events canceled in 2020, how did the market perform? What’s the road for recovery?
Being frugal in every way possible is a key lesson learned by the hospitality sector during the pandemic. This article discusses some of the changes made at hotels during the pandemic.
Russell Kett takes a look at the year ahead and discusses what the current retrictions in the UK and the current course of the pandemic mean for UK hoteliers.
While the hospitality industry is going through one of the roughest years of recent history, it is crucial that strategic decisions are taken considering all aspects of an owner – operator partnership. This guide features 100 operators in over 47 countries and territories in the Middle East & Africa, and aims to guide owners in understanding the scale, presence and capabilities of operators in this region.
2020 has been an unprecedented year with significant disruptions for the Indian hotels sector. The crisis compelled hotels to think unconventionally. As occupancy and RevPAR reached an all-time low, hotels were forced to implement cost optimization techniques and find innovative ways to utilize their assets. The onset of the festive season brought some much-needed cheer towards the end of the year, as people started travelling again, indicating the first signs of a gradual recovery in the sector
Interview with Hala Matar Choufany about how to lead, engage and motivate, during Hospitality Tomorrow.
Hotels need to come together and align themselves to the common goal of reviving the growth in the industry. They should think ‘long-term’ by promoting value-added services, targeting new customer segments or markets, and implementing cost optimization strategies instead of indulging in price wars, which can be detrimental for the growth of the sector. Brands can also play a crucial role in this by pushing the envelope on driving better revenue and rate management strategies.
Most hotels have implemented quick cost-saving changes to their largest cost components i.e. compensation and energy costs as they try to stay afloat during the pandemic. However, the industry needs to take a step further by evaluating and scrutinizing their cost structures even deeper to make some radical changes. Are we ready & is it time?
Interview with Hala Matar Choufany on redesigning hospitality in the Middle East during the Gulf travel show.